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Create your account and confirm your email

What you need, the six-digit code, and what to do if the email does not arrive.

01

Before you start

Have your business name, name, country, sector and an email address you can access ready. Choose a password of 8 to 128 characters, including at least one uppercase letter and one digit.

If an administrator invited you to a team, use their invitation link to join that workspace. Do not create another workspace with that address.

02

Confirm the address

After email registration, the confirmation screen shows the address you used. In the same browser, enter only the code you received. It is valid for 15 minutes.

  1. Open the most recent confirmation email.

  2. Return to the confirmation screen and enter its six digits.

  3. Choose ‘Confirm code’. A valid code opens your workspace directly.

  4. Use FR, NL or EN at the top to change language.

03

Missing, rejected or expired code

Check the displayed address and your spam folder. If needed, choose ‘Resend code’, then use only the new email: the previous code is no longer valid.

A code cannot be used twice. If you already confirmed your address, return to sign-in. If confirmation has expired or the page asks for your address again, complete that step to receive a new code.

If you made too many attempts, follow the wait time shown. A sending confirmation does not guarantee inbox delivery. If the problem continues, give support the time and error message, never your code.

Next guideRegain access to your account