Complete your billing profile
Name, address, invoice email and a company or VAT number where applicable.
Required details
The billing profile is used for your subscription invoice. It is separate from the details you use to invoice your own customers.
Enter the full name or legal business name, billing email, street, postal code, city and country. The extra address line is optional. Check the email carefully: that is where the PDF should arrive.
VAT or company number
Leave the ‘VAT or company number (optional)’ field empty for an individual or unregistered activity. No invented number is required.
If you provide a number, use the company's real details and legal name. An EU VAT number may be checked through VIES. The treatment and final amount appear in the summary; this guide does not determine your tax position.
Save before paying
The form appears when choosing a plan if your profile is not ready. You can also find it under Subscription and billing.
Complete the fields and select the country matching the address.
Choose ‘Save’ or ‘Save and verify with VIES’, depending on the number entered.
Wait for the validation result.
Review the summary before opening Mollie.
Incomplete profile or failed verification
An incomplete profile, invalid number or unfinished required check can prevent payment from opening. Correct the highlighted fields and verify the country and number.
If VIES is temporarily unavailable, try again later. If a manual tax review is requested, contact support. Do not substitute invented details to bypass the step.
Saving a new address or email does not automatically rewrite an issued invoice. Ask support to review an existing invoice that needs attention.