IVIVERNEXT AIHelp centre
All guidesSubscription and billing

Pay for and activate a subscription

Choose a plan, review the summary, pay through Mollie and recognize confirmation.

01

Prepare the payment

Billing requires administrator access. Have the billing name, full address, country and invoice email ready.

Also check the seats your team needs. You cannot choose a plan with fewer seats than active members plus pending invitations.

02

Use the payment summary

The final amount is shown in the summary, with the applicable VAT treatment. The payment page opens with Mollie when you choose to pay.

  1. Open Settings, then Subscription and billing.

  2. Choose your plan and monthly or annual billing.

  3. Complete and save the billing profile if requested.

  4. Review the plan, cycle and total, then choose ‘Pay … with Mollie’.

  5. Complete the steps with Mollie and return to IVERNEXT.

03

Confirmed or still pending

Returning to IVERNEXT alone does not confirm payment. Wait for ‘Payment confirmed’ and check that your subscription is active.

If confirmation is still pending, do not start a second payment to force an outcome. Return to the page and use ‘Resume payment’ if an existing payment can still be completed.

If your bank shows a charge but the plan remains inactive, give support the time, amount and payment reference. Do not send your full card number or security code.

04

Trial, real payment and simulation

Payment during the trial starts your chosen plan and replaces the trial. The paid plan may have fewer seats or less capacity than Business.

If a ‘Mollie test mode’ banner appears, the screen indicates a simulation without a real charge. Without that simulation mode, do not assume payment is fictitious just because you are trying the product.

An invoice is prepared after confirmation and may arrive a few minutes after plan activation.

Next guideComplete your billing profile